Terms & Conditions

Fair use

You are expected to use One Sight Analytics fairly and not abuse the service. This includes and is not limited to; flooding the service with fake historical and real-time data, abusing the digest system, abusing the notification system, and more. We have the right to restrict or remove your access if we believe you are abusing the service at any time.

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Acceptable Use

You cannot use One Sight Analytics to do, promote, or analyze anything that is illegal.

Additionally, some industries may not be able to use our Engage email feature, due to limitations in place by third parties and in order to maintain our sending reputation with email providers. Some of these businesses or types of services include:

• Emails offering to sell illegal goods or services
• Emails that violate CAN-SPAM Laws
• Pornography/sexually explicit content
• Selling “Likes” or followers for a social media platform
• Pharmaceutical products
• Gambling services or products
• Multi-level marketing
• Affiliate marketing
• Short-term / payday loan services
• List brokers or list rental services

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Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Onesight Analytics.

One Sight Analytics has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that One Sight Analytics shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

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Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

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Accounts & Data

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

We provide 2FA as a security option, and encourage you to set this up on your account and every team member's account for an additional layer of security.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You agree not to hold us responsible for any loss of income to or data in your store, and are expected to maintain regular backups. You agree not to hold us responsible for any breaches of data.

You acknowledge that your data may be aggregated anonymously for One Sight Analytics analytics.

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Governing Law

These Terms shall be governed and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

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Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

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Refund 

Upon receiving a refund request our refund team will assess the refund request and if the request is valid, the refund will be issued within 14 business days, the following items constitute a list of valid reasons for a refund request:

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-Refund within the first 14 days of the subscription for a first time customer.

-Refund due to a charge incurred after stopping the service

-Refund due to a charged incurred in error

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Other Refund requests will be assessed by our refund team, the assessment cycle can take up to 7 business days, before a refund is issued or denied.

Contact Us

If you have any questions about these Terms, please contact us through abdelrahman.elnaka@robustastudio.com

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