Refund Policy

Upon receiving a refund request our refund team will assess the refund request and if the request is valid, the refund will be issued within 14 business days, the following items constitute a list of valid reasons for a refund request:

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-Refund within the first 14 days of the subscription for a first time customer.

-Refund due to a charge incurred after stopping the service

-Refund due to a charged incurred in error

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Other Refund requests will be assessed by our refund team, the assessment cycle can take up to 7 business days, before a refund is issued or denied.

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Refund Requests can be submitted directly through the webapp from the contact form or you can email refunds@onesight.ai.